ACCOUNT MANAGER

Job description:

• Responsible for the selling of DA products and services within assigned accounts and territory to achieve assigned target goal.

• Responsible for the development & work with partners to develop the business network

• Identifies contract expansion opportunities within assigned account(s) and elevates for qualification and decision to pursue.

• Effectively manage renewals and subscriptions; where required, may participate in contract renewal efforts on large multi-year contracts.

• Assists management in developing strategies for expanding scope of existing contracts and identifying new business and win-back opportunities.

• Develops relationships with key executives and decision makers within assigned accounts. Assists in managing the overall relationship to ensure a high level of customer satisfaction with product/service offerings.

• Coordinates the involvement of DA resources (marketing, sales specialists, consulting and customer service) in actively promoting the full DA portfolio of offerings to anticipate and meet client needs.

Requirements:

• At least 1-2 years of commercial experience preferably within Pharmaceutical or Consumer Health industry.

• Experience working with customer solutions/services portfolio will be advantageous.

• Strong customer account management and servicing skills.

• Strong communication and listening skills.

• Strong organizational skills and ability to manage multiple priorities.

• Strong analytical/problem solving and negotiation skills.

• Good/proven account development & planning/presentation skills.